Help! My Lost Luggage Wasn’t Delivered for 12 Days. I Want Restitution.

Help! My Lost Luggage Wasn’t Delivered for 12 Days. I Want Restitution.

Help! My Lost Luggage Wasn’t Delivered for 12 Days. I Want Restitution.

After a traveler reads the fine print on the United Airlines website, Tripped Up makes some calls, sends some emails — and gets the traveler $3,000. Our columnist can’t quite believe it.

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